Privacy Policy & Terms and Conditions
Priority Physical Therapy, LLC Effective Date: April 22, 2026
Privacy Policy
Priority Physical Therapy, LLC ("we," "us," or "our") is committed to protecting the privacy of every person who visits our website or receives care at our clinic. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online or by phone.
By using our website at https://www.iamprioritypt.com, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, date of birth, address, phone number, and email address provided when you complete a contact form, booking request, or intake process.
Health-Related Information: Information you voluntarily provide related to your physical therapy needs, health history, or clinical concerns. This information is handled with the same care and discretion applied to all protected health information.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically through standard web analytics tools.
Communications: Records of emails, text messages, or phone calls you initiate with our clinic.
How Information Is Used
We use the information we collect to:
Schedule, confirm, and manage your appointments
Communicate with you about your care, billing, and administrative matters
Respond to your inquiries and requests
Improve our website and service delivery
Comply with applicable legal and regulatory obligations
We do not use your personal information for marketing campaigns, promotional offers, or any purpose unrelated to the coordination of your care.
Text Messaging and Mobile Data Compliance
SMS Program Description
Priority Physical Therapy, LLC uses SMS text messaging exclusively for care coordination purposes. This includes appointment reminders, scheduling updates, billing notifications, and other administrative communications related to your care.
We do not send marketing or promotional text messages.
Opt-In
You may consent to receive text messages from Priority Physical Therapy, LLC by checking the designated consent checkbox on our website contact or intake form. By opting in, you agree to receive care coordination messages from our clinic at the phone number you provide.
Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
You may withdraw your consent to receive text messages at any time. Reply STOP to opt out. Reply HELP for help.
Once you opt out, you will no longer receive SMS communications from us except as required by applicable law.
Message Frequency
Message frequency may vary.
Carrier Disclaimer
Message and data rates may apply. Priority Physical Therapy, LLC is not responsible for any charges applied by your mobile carrier in connection with text messages sent or received. Carriers are not liable for delayed or undelivered messages.
Age Restriction
Our SMS program is intended for individuals who are 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We do not sell, rent, or trade your personal information to any third party.
We do not share mobile opt-in data or text messaging consent information with any third party for any purpose.
We may share your information only in the following limited circumstances:
Service Providers: Third-party vendors who assist with scheduling, billing, or website operations, bound by confidentiality agreements and prohibited from using your information for their own purposes.
Legal Compliance: When required by law, court order, or government authority.
Healthcare Operations: As necessary and permitted under applicable federal and state healthcare privacy laws.
We do not share your personal or health information for marketing, advertising, or commercial purposes.
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to any legal or clinical retention obligations
Withdraw consent for SMS communications at any time by replying STOP
Contact us with questions or concerns about how your information is handled
To exercise any of these rights, please contact us using the information provided at the end of this document.
Data Security
We take reasonable and appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage practices, restricted access controls, and confidentiality obligations for all staff.
No method of electronic transmission or storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security.
Terms and Conditions of Use
These Terms and Conditions govern your use of the Priority Physical Therapy, LLC website located at https://www.iamprioritypt.com. By accessing or using this website, you agree to be bound by these terms. If you do not agree, please discontinue use of the site.
Use Restrictions
You agree to use this website only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws. You may not:
Use this site to transmit any unlawful, harmful, or offensive content
Attempt to gain unauthorized access to any portion of the site or its related systems
Copy, reproduce, or distribute site content without prior written permission
Interfere with or disrupt the operation of the website or its servers
Impersonate any person or entity or misrepresent your affiliation with any person or entity
Intellectual Property
All content on this website, including text, images, graphics, logos, and service descriptions, is the property of Priority Physical Therapy, LLC and is protected by applicable copyright and intellectual property laws. Nothing on this website grants you any right or license to use our content without express written permission.
Third-Party Links
Our website may contain links to third-party websites for your convenience. These links do not constitute an endorsement of those sites or their content. Priority Physical Therapy, LLC has no control over and assumes no responsibility for the content, privacy practices, or terms of any third-party website. We encourage you to review the privacy policies of any external sites you visit.
Termination
We reserve the right to restrict or terminate your access to this website at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, our clinic, or third parties.
Governing Law
These Terms and Conditions and Privacy Policy are governed by and construed in accordance with the laws of the State of Tennessee. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Tennessee.
Changes to This Policy
We may update this Privacy Policy and Terms and Conditions from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website following any updates constitutes your acceptance of the revised terms.
Contact Information
If you have questions about this Privacy Policy, our Terms and Conditions, or your personal information, please contact us:
Priority Physical Therapy, LLC 205 N. Mt. Juliet Rd. Mt. Juliet, TN 37122
Phone/Text: 615-696-9818 Fax: 615-810-8057 Email: kelly@iamprioritypt.com Website: https://www.iamprioritypt.com
Business Hours: Monday through Friday, 7:30 AM – 5:30 PM (Central Time)
This page was last updated on April 22, 2026.
